Skip to content

You can make a complaint if someone has:

  • discriminated against you – treated you badly because you are different
  • harassed you – treated you in a way that makes you feel uncomfortable
  • bullied you – when someone says or does something to make you feel bad.
A montage of 3 images. The first is 2 women pointing at another woman and saying mean things. The second is a woman pointing at another woman and laughing. The third is a man pointing at a woman

There are 2 different types of complaints:

  • informal complaints
  • formal complaints.
An informal complaint document and a formal complaint document

Informal complaints are when you talk directly to the person or organisation who treated you badly.

A man listening to a woman talk

A formal complaint is written down.

You can make a formal complaint if:

  • an informal complaint doesn’t work
  • it isn’t possible to make an informal complaint.
A woman writing on a piece of paper with a formal complaint document next to her

When you write a formal complaint, you should include:

  • your contact details
  • information about you that might be important to your complaint, like your disability or gender
  • what happened
  • what you want to happen after you make your complaint.
A complaint document with a lock and a document with an information icon on it

Learn more about making a complaint at the Australian Human Rights Commission: Complaints website.

Website icon
Turn Easy Read Off
Easy Read Icon